# Missing episodes in the STARZ app

> Missing episodes seasons or movies can be tied to one of four factors They have not been released yet they are no longer available something is preventi

Source: https://support.starz.com/en_us/missing-episodes-in-the-starz-app-rJlXNki

Last updated: 2023-09-28T14:58:38.308Z

Missing episodes, seasons, or movies can be tied to one of four factors. They have not been released yet, they are no longer available, something is preventing a device from being updated, or something is messed up on our end.

STARZ releases new episodes on Sundays at 12:01 am EST with few exceptions. Movies are released throughout the week. STARZ regularly rotates its content; some titles are removed from the service. This is most evident if the entire season or series is gone or if the movies were available one day but gone the next.

**Steps to resolve the issue**

Check the STARZ website to see if the title should be available. 

*   If the title is missing from the STARZ website and the mobile app, there is a good chance it was removed for a reason.
*   If the title should be available, force close the app, reboot the devices and relaunch the app.

Steps to force close the STARZ app:

*   **Apple/iOS device:**
    *   Double-tap the **Home** button.
    *   Swipe the STARZ app up to force close.
*   **Android device:**
    *   Open the device **Settings**.
    *   Choose **Apps** or **Applications** (depending on phone and OS).
    *   Tap the **Running** tab to view only active or running apps.
    *   Choose the **STARZ app**.
    *   Tap the **Stop** or **Force Stop** button.

If a new episode is still missing after the troubleshooting steps or there are further questions about a specific season or show, please reach out to our Customer Care team by clicking on the **Contact Us** button.